Alreef is continuing to drive innovation within the kitchen industry.
The carefully selected tools and gadgets comply with the most extensive needs in food preparation, cooking and serving.
- Delivery Areas: We currently deliver to selected areas within the United Arab Emirates. Please check our website for the list of locations we serve. If your area is not covered, we regret that we cannot process your order.
- Delivery Charges: The delivery charges may vary depending on your location, order size, and the delivery option chosen. These charges will be clearly displayed during the checkout process.
- Delivery Times: We make every effort to ensure timely deliveries. However, delivery times are approximate and may vary due to circumstances beyond our control, such as traffic, weather conditions, or other unforeseen events. We aim to provide you with an estimated delivery time during the checkout process.
- Delivery Options: We offer standard delivery and express delivery options. The availability of these options may vary based on your location. You can select your preferred delivery option during the checkout process.
- Order Confirmation: Upon successfully placing an order, you will receive an order confirmation email. Please review the details in this email to ensure accuracy. If you notice any discrepancies, please contact our customer support team immediately.
- Delivery Notification: You will receive a notification via email or SMS when your order is out for delivery. This notification will include a tracking link, enabling you to monitor the delivery progress.
- Receiving the Delivery: Please ensure that someone is available to receive the delivery at the provided delivery address. Our delivery personnel will make reasonable efforts to contact you in case of any issues. If you are unavailable at the delivery address, we may leave the order with a neighbor or at a nearby designated location, and we will notify you accordingly.
- Delivery Inspection: Upon receiving the order, please inspect the products for any visible damage or discrepancies. If you discover any issues, kindly inform the delivery personnel or contact our customer support team within 24 hours of delivery. We will address any concerns and make the necessary arrangements for replacement or compensation.
